Shopify vs. Salesforce Commerce Cloud
Between conversion, cost, innovation, and simplicity, the data all points to one conclusion: Shopify has replaced Salesforce as the leader in enterprise ecommerce.
Join the mass migration
Hundreds of enterprise brands have switched from Salesforce to Shopify.
Higher Conversion
Shopify converts better, period
In 2023, a Big Three consulting company released a study of ecommerce conversion rates and found Shopify’s checkout converts 36% better than Salesforce’s. That’s because Shopify has carefully engineered its checkout for throughput, speed, conversion, personalisation, familiarity, and extensibility.
Shopify converts 36% better than Salesforce
Better Conversion
Meet the world’s best-converting checkout
172%
Higher conversion for Mustang Survival after migrating from Salesforce
42%
Higher conversion for MZ Wallace after switching from Salesforce
Shop Pay is paying off
Shop Pay is the best-converting accelerated checkout on the internet, largely because of its immediacy. It lifts conversion by up to 50% compared to guest checkout, and its mere presence drives a 5% lift in lower funnel conversion. Even more surprising? Salesforce doesn’t accept it.
Shopify has the fastest server speed in commerce
Faster site speed impacts everything—from revenue to operations. Measure your site’s performance to see how it could affect your sales and how it compares to the competition.
Get your custom report
If your checkout doesn’t perform, you’re not making money.
Flexible checkout
All the flexibility you need
Shopify’s checkout is extensible, trackable, and more flexible than ever. It’s loaded with features so you can customise it however you want. Plus, it’s simple and designed for performance—making checkout one of the top reasons that brands switch from Salesforce to Shopify.
Lower TCO, higher ROI
Pay less. Get a whole lot more.
Shopify's TCO is 35% better than Salesforce Commerce Cloud
65%
TCO reduction for NYDJ after switching to Shopify
22%
ROI increase for MZ Wallace after switching to Shopify
Lower TCO
Slash total cost of ownership
Businesses moving from Salesforce to Shopify are often able to lower their costs across all spend categories including licensing fees, developer costs, and ongoing maintenance—all while keeping a best-in-class commerce platform.
After a year on Shopify Plus, we’ve been able to reduce our total cost of ownership by 60-65%, and any budget we can save on the tech stack, we can re-invest into marketing that can help drive revenue. It’s a win-win.
Faster implementation
Cut your implementation time in half
Gone are the days where you’ll need months to get your business up to speed. With Shopify, we’re talking weeks or even days. Your business can trim time to launch, go to market sooner, and sell out of products faster when you’re running on the world’s best commerce platform.
<6 months
Time to launch for Decor Steals, 3X faster and $300K less than their SFCC implementation
92 days
Time for Mustang Survival to migrate from Salesforce
Higher ROI
See a bigger return
Shopify can help Salesforce customers dramatically increase their sales. All thanks to revenue driving features like POS, Managed Markets, Shop Pay, Shopify Audiences, Shop Pay Installments, and the Shop app.
15%
ROI increase for Slam Jam
22%
Revenue increase for MZ Wallace
Faster innovation
Innovate at the speed of commerce
100%
Focused on commerce, not CRM
200+
Product enhancements and updates in the past year alone
Rapid iteration
Shopify’s pace of innovation is unmatched
Shopify ships hundreds of updates every year
With thousands of engineers, Shopify is shipping hundreds of annual commerce updates—from integrating AI across the platform, to offering omnichannel selling tools. Conversely, commerce innovation at Salesforce has shifted away from B2C (Demandware), forcing a migration decision for customers.
The move to Shopify has been so beneficial to our business. We get so much out of the box, plus a huge pipeline of new features dropping regularly. And the Shopify ecosystem of apps and developers helps us move fast. This has let us shift focus from basic e-commerce feature development and maintenance to high-value areas for our consumers, like content creation and loyalty.
Shopify Editions
All the latest updates, all in one place
We're constantly evolving our powerful global platform to make commerce better for everyone. Now twice a year, we publish a rundown of everything we’ve built in Editions.
The edge of commerce
Innovate before your competitors
Shopify is continually first to market with innovations, integrations, and capabilities—allowing businesses to quickly adapt at a time when consumer expectations are evolving faster than ever. In comparison, brands on Salesforce must wait longer, which can often lead them to give up waiting and build capabilities themselves.
All in on commerce
Shouldn’t your commerce partner be 100% focused on commerce?
We think so too. Our mission is to make commerce better for everyone. That means we’re completely dedicated to delivering the best commerce experiences possible, unlike Salesforce’s continued focus on their flagship CRM offering.
Everything simplified
Shopify’s where simple meets technical
Customising the pages without the developer's help was huge for us. Before, we always wanted to do things, but we didn't or gave up because it took too long. Now, non-technical team members can make updates. So that has opened doors to many other opportunities, especially in marketing, like campaigns and promoting products outside our daily deals.
Analyst validation
The experts side with Shopify
73%
Shopify’s market share of the top 800 global DTC brands
83%
Number of rising apparel brands on Shopify, according to 2PM
IDC
Shopify named a Leader in IDC MarketScape: Worldwide B2C Digital Commerce Platforms for Mid-market Growth 2023-2024 Vendor Assessment
This is an evaluation of commerce solutions for retailers from $100 million to $500 million and beyond. The report noted that “Shopify will be particularly attractive to buyers looking for a multitenant SaaS digital commerce platform with a proven track record in DTC, a vast 3P ecosystem, low TCO, and built-in payments.”
January 31, 2024
Gartner® Magic Quadrant™
Shopify is once again a Leader in the 2024 Gartner® Magic Quadrant™
Shopify continues our tradition of excellence and innovation in commerce, being named a Leader for the 2nd consecutive year in the 2024 Gartner® Magic Quadrant™.
August 21, 2023
2PM
2PM reports a surge of brands using Shopify vs. Salesforce
The news outlet 2PM recently audited the technology of 60+ rising apparel brands from around the world. Their finding? 55 of those brands, or 83%, are on Shopify. By contrast, only four of those brands are Salesforce Commerce Cloud customers.
November 2023
PROMINENT VOICES
Rick Watson says the future of ecommerce is between Shopify and Commercetools
On the Your Basket Is Empty podcast, Rick Watson predicts a two-horse race for commerce platforms, noting that Shopify holds a distinct advantage over multi-cloud companies including Demandware/Salesforce Commerce Cloud. By contrast, Salesforce has been perceived as neglecting the commerce aspect of its offerings, potentially hindering its ability to keep up with the rapidly evolving needs of the industry.
October 4, 2023
Migration partners
Migrate with the largest commerce partner ecosystem there is
Shopify has 4x the number of global partners as competitors—many of which specialise in helping Salesforce Commerce Cloud customers migrate to Shopify.
10,000+
App and technology partners
100+
Shopify Plus Certified App Partners
Featured Salesforce migration partners
Shopify vs. Salesforce Commerce Cloud
Want better results? Switch to Shopify.
From increasing conversion to lowering TCO, customer results and analyst reports show that Shopify’s the clear winner.