Yotpo

About

Business description

Yotpo helps Shopify brands turn shoppers into loyal customers with connected SMS, Email, Reviews, and Loyalty solutions. Increase retention, collect powerful UGC, and drive repeat purchases—all from one platform built to grow your eCommerce business.

Princess Polly partners with Yotpo to fulfill their global customer journey needs through integrated product synergies.

St. Agrestis not only maintained but grew their email results through the migration to Yotpo with over 58% open rates overall and 11% CVR from early access campaigns. Thoughtful, optimized customer journeys have led to increased revenue from their email program.

Perry Ellis implemented Yotpo’s AI Reviews Summary to make product feedback more digestible for shoppers. This streamlined the path to purchase, driving a 12% increase in revenue per session, conversion rate jump from 1.1% to 1.4%, and more efficient, AI-driven customer insights. Perry Ellis saw firsthand how the right reviews strategy can turn customer feedback into a growth engine.

PSD Underwear sees the greatest incremental value when leveraging multiple Yotpo products to personalize messages for loyalty members, including 5x more orders per loyalty customer. Review generation increased by 411% through SMS review requests and PSD saw 625x ROI on abandoned cart flows tailored to loyalty members.

Dossier Upgraded to Yotpo SMS & Email and Saw 20% of Revenue From SMS. Dossier enhanced triggered messages with personalized offers, driving 243x ROI. Dossier benefits from Yotpo synergies, seeing 2x higher CVR on SMS review requests and 75x ROI on the VIP tier upgrade flow.

LSKD saw a 340% increase to their review collection rate after migrating their reviews to Yotpo — collecting as many as 1,000 reviews each week. By connecting Yotpo Reviews with Yotpo SMS, 39% of LSKD’s reviews were collected via text.