While some retailers sell many items and services to many people, others focus on specific product categories for particular consumer segments. If you’re starting your new business with a product niche or audience in mind, it’s helpful to concentrate on its matching vertical market.
Here, you’ll learn what a vertical market is and discover successful ecommerce brands operating in vertical markets.
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What is a vertical market?
A vertical market refers to a group of businesses that serve the same customers in similar ways.
Common examples of vertical markets include health and wellness, beauty and skin care, and consumer electronics. Some vertical markets, or business verticals, serve even narrower niches. For example, the ecommerce brand Beelove produces for a specific vertical market, selling products made from honey and its byproducts. Then there’s Satya, which sells plant-based skin care, which is also a vertical market, but a broader one than Beelove’s.
How do vertical markets work?
Vertical markets serve the unique needs of a particular industry or niche. Instead of trying to appeal to everyone, businesses tailor their products, services, and messaging to a defined audience, such as health care providers or car manufacturers.
By narrowing their focus, businesses in vertical markets can develop a deep understanding of their customers’ pain points. They can build strong relationships because they know exactly what their audience needs.
Vertical markets vs. horizontal markets
Here’s a quick breakdown of the difference between vertical and horizontal markets:
Vertical markets
Vertical markets focus on a specific niche, offering products or services defined by industry or audience. Consider a brand like ChocoSol, which specializes in high-quality chocolate products and serves people who want premium chocolate.
Horizontal markets
Horizontal markets, on the other hand, include multiple niches and a wide range of customers. Grocery stores or retailers like Target fall into this category. They might sell premium chocolate, but they also offer bargain chocolate, plus everything from toothpaste to t-shirts.
Each approach has its pros and cons.
Vertical markets tend to have less competition because they serve a narrow audience, but they’re more vulnerable to changes in demand.
Horizontal markets are resilient to fluctuations in any single product or niche, but because of their broad appeal, they present more competition.
Advantages and disadvantages of vertical markets
Here are some key pros and cons of vertical markets.
Advantages
- Deep customer insights. Focusing on one niche lets you tailor products and services to solve specific problems.
- Less competition. A narrow focus means you’re not competing with generalist companies and can position yourself as an expert.
- Efficiency. Maintaining consistent operations, marketing, and sales processes is easier when serving a single audience.
- Stronger customer loyalty. Customers appreciate expertise and are likelier to stick with a specialized provider.
- Higher pricing power. Niche expertise often allows you to charge premium prices.
Disadvantages
- Market vulnerability. Relying on a single industry or niche makes you susceptible to demand or regulatory changes.
- Growth limitations. Expanding beyond your niche will require developing new expertise.
- Increased pressure to innovate. Staying competitive in a narrow market requires constant updates and adjustments.
- Higher risk exposure. If your market dries up or shifts, you don’t have diversified offerings to fall back on.
Examples of vertical markets
- Health and wellness
- Beauty and skin care
- Fitness and sports
- Consumer electronics
- Fashion and luxury
- Home goods and appliances
- Toys and children’s products
1. Health and wellness
The health and wellness market provides products and services to help people live healthier, happier lives. From supplements to organic foods to wellness tech like fitness trackers, this vertical addresses modern health concerns and lifestyle choices.
Merchant examples: Hubble, Uphoric Urth, and BUBS Naturals offer everything from medical mushrooms to daily contact lenses.
2. Beauty and skin care
The beauty and skin care market helps consumers look and feel their best. From skin care essentials to high-end cosmetics, beauty and skin care brands cater to customers who prioritize self-care and appearance.
Merchant examples: Blume, Plenaire, and ILIA Beauty offer everything from clean beauty to curated collections of must-have products.
3. Fitness and sports
The fitness and sports market supports active lifestyles with products such as gear, equipment, and services for exercisers, from casual joggers to professional athletes.
Merchant examples: Gymshark, Altitude Sports, and Fabletics sell performance-focused clothing specifically for fitness fans.
4. Consumer electronics
Consumer electronics is one of the fastest-changing verticals. From smartphones to home automation gadgets, this market caters to tech-savvy shoppers looking for the latest innovations.
Merchant examples: Sol, Skullcandy, and Wyze Labs all do well in this vertical, selling products that are practical and stylish.
5. Fashion and luxury
This market focuses on style, status, and personal expression. From affordable fashion to high-end luxury goods, customers seek brands that resonate with their desired lifestyles.
Merchant examples: Steve Madden, Rains, and Khy demonstrate how the fashion and luxury vertical caters to different tastes and budgets.
6. Home goods and appliances
Home goods and appliance businesses are all about an easier, cozier, and more functional home life. From furniture to kitchen gadgets, this vertical supports everything from interior design dreams to practical household needs.
Merchant examples: Ugmonk, Society6, and Our Place offer solutions for every type of home.
7. Toys and children’s products
The toys and children’s products market sparks joy, creativity, and learning for kids of all ages. From educational toys to beloved entertainment brands, products in this vertical tend to be fun and functional.
Merchant examples: Slumberkins, Melissa & Doug, and Hello Bello all deliver quality toys for little ones.
Vertical marketing strategy. There is a lot to consider when starting a business (especially if you’re on a budget), from registration to licensing to deciding if you’ll sell wholesale or retail, in-person or online.
Vertical marketing strategy
Choosing a vertical market can focus your decisions and make the process more manageable. Here’s how to do it:
1. Pick a vertical and start simple
Choose a specific niche and focus on launching a single product that solves a clear problem for your target audience. This approach lets you test the waters, learn about your industry, and understand your customers’ needs.
For example,LastObject started with a single zero-waste product. Its reusable “cotton” swabs helped the company build its reputation and gather insights before releasing reusable tissues, cotton pads, and other personal care products.
2. Learn and expand
Once you’ve achieved success with your first product, look for opportunities to grow your product line based on market demand.
To do this, keep a close eye on:
- Customer feedback Industry trends
- Seasonal demand
- Sales data
- Trending social media content and timely news
3. Reimagine what you have with product line extensions
You don’t need to reinvent the wheel. Instead, expand by offering variations of your existing products. These could include:
- New flavors or scents
- Different product sizes or packaging
- Premium and base versions of the same item
- Adjustments like new ingredients or forms
For example,Bushbalm, a skin care brand in a vertical market, expanded from selling ingrown hair treatments on its online store to products that address other skin challenges like irritation and dark spots. They also introduced product bundles and items at different price points to appeal to a broader audience.
Launch in your vertical with Shopify
Whether you’re operating an ecommerce business in a vertical or horizontal market, Shopify offers a suite of tools and apps for managing every part of your business. Customize the look and feel of your website and ecommerce experience with Shopify’s templates, or hire a Shopify Expert to help.
For new and growing merchants alike, Shopify is a one-stop shop for every aspect of your business, from choosing a business name to selling products online.
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Vertical market FAQ
What is meant by vertical markets?
Vertical markets are industries composed of companies serving similar customers or selling similar products.
How do you identify a vertical market?
Vendors in a vertical market offer goods and services to a specific industry, profession, or group of customers with specialized needs. To identify vertical markets, look for a specific type of customer or industry, such as real estate, retail, or banking.
What is a vertical competitor?
A vertical competitor is a business operating in the same niche or market segment as yours, offering similar products or services to similar consumers. For example, if your brand sells eco-friendly skin care, another eco-friendly skin care brand targeting the same audience would be a vertical competitor.
What is the difference between an industry and a vertical?
An industry is a broad category of businesses that produce similar goods or services, such as health care or fashion. A vertical is a specific, focused segment within that industry, such as sustainable skin care within the beauty industry or athletic footwear within fashion.